Privacy Policy

Privacy Policy

Effective Date: 1 March 2025

Welcome to VYLEE (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our mobile application and related services.

1. Information We Collect
  • Personal Information: When you sign up, we collect details like your name, email, phone number, and payment details.

  • Usage Data: We collect information on how you use our app, such as search history, booking details, and preferences.

  • Device Information: We may collect device-specific details like IP address, operating system, and app performance data.

2. How We Use Your Information
  • To provide and improve our services.

  • To personalize user experience and offer relevant recommendations.

  • To process payments and bookings.

  • To communicate promotional offers and updates (with consent).

  • To ensure security and prevent fraudulent activities.

3. Data Sharing and Security
  • We do not sell your personal information.

  • Third-party service providers may access data only for essential functions (e.g., payment processing, analytics).

  • We use encryption and security measures to protect your data.

4. Your Rights
  • You can access, update, or delete your personal data.

  • You can opt-out of marketing communications.

  • You may contact us for any privacy-related concerns.

Terms and Conditions

Effective Date: 1 March 2025

These Terms and Conditions (“Terms”) govern your use of VYLEE and its services. By using our app, you agree to comply with these Terms.

1. User Responsibilities
  • You must be at least 18 years old or have parental consent to use our services.

  • You agree to provide accurate and updated information.

  • You will not misuse the platform, engage in fraudulent activity, or violate any applicable laws.

2. Booking and Payments
  • All bookings made through our platform are subject to the service provider’s terms.

  • Payments are processed securely via third-party payment gateways.

  • Cancellations and refunds are governed by our cancellation policy.

3. Service Availability
  • We strive to ensure uninterrupted service but do not guarantee availability at all times.

  • We may modify or discontinue services without prior notice.

4. Limitation of Liability
  • We are not liable for any direct, indirect, or incidental damages arising from the use of our app.

  • Service providers listed on our platform are independent, and we are not responsible for their actions.

5. Termination
  • We reserve the right to suspend or terminate accounts that violate these Terms.

For any questions or concerns, please contact.

By using VYLEE, you acknowledge and agree to these Terms and our Privacy Policy.